sikat888 Privacy Policy
This page describes what data we collect when you use sikat888 and how we keep that data protected. When you create an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, and interact with our platform, you share personal information with us. We at sikat888 treat this information with care, encrypt it in transit and at rest, and never sell it to third parties.
Our privacy commitments apply across all regions where our service is available, including Jakarta, Surabaya, Bandung, and Medan. This policy explains your rights regarding your data, how we process it, who has access to it, and how long we keep it.
What Data We Collect on sikat888
We at sikat888 collect data in two categories: account data and transaction data. When you register, we collect your full name, date of birth, email address, and phone number. We require identity verification (KYC) before you can deposit funds; you upload a government-issued ID, a recent selfie, and proof of address (utility bill or bank statement). This data is stored in encrypted form and accessed only by our compliance and support teams.
When you deposit or withdraw funds, we record the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), timestamp, and transaction ID. We do not store your full banking credentials; payment processors handle those securely on their infrastructure. Your account balance, gaming history (bets placed, outcomes, cash flow), and login timestamps are logged to our database for dispute resolution and fraud detection.
How We Use Your Data
Our sikat888 team uses your personal data for four primary purposes. First, we verify your identity and confirm you are eligible to access our service under applicable law. Second, we process your deposits and withdrawals by passing relevant details to our payment processors. Third, we detect fraud and money-laundering by cross-checking your transaction patterns and submitted documents against regulatory databases. Fourth, we respond to your support requests, process disputes, and communicate account notices (suspension, closure, verification reminders).
We at sikat888 do not use your data for marketing emails, targeted advertising, or profiling outside of fraud prevention. If you consent to marketing communications in account settings, we send occasional updates about new game releases or promotions; you may unsubscribe at any time via email or in-app preferences.
- KYC Verification
- We collect identity documents to comply with anti-money-laundering regulations and confirm account ownership. Documents are retained for the life of your account plus 7 years for regulatory audit.
- Transaction Logging
- Every deposit and withdrawal is timestamped, encrypted, and linked to your account for audit trails and dispute investigations.
- Fraud Detection
- We analyse login locations, deposit patterns, and withdrawal requests to flag suspicious activity and prevent account takeover.
Third-Party Processors and Data Sharing
Our data flows to external partners only as necessary for account operation. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your account identifier, deposit amount, and transaction type so they can settle funds. We do not share your full name or ID with these processors unless required by law. Anti-fraud and KYC verification vendors receive your documents and transaction history to detect suspicious patterns; these vendors are bound by data-processing agreements and cannot use your data for any other purpose.
We at sikat888 will not disclose your personal data to third parties except as required by law (court order, regulatory request, tax authority). If law enforcement requests your data, we notify you in writing unless legally prohibited, and provide only the minimum information required.
Cookies and Tracking
When you visit sikat888 on a browser, we use cookies to store your login session, remember your language preference, and track page navigation so we can improve your experience. These cookies expire after 30 days of inactivity. We do not use cookies to build a profile of your browsing outside our site. If you disable cookies, you will need to log in each time you visit; some features may not work properly.
Our mobile app (Android and iOS) does not use third-party tracking libraries. It collects crash logs and feature-usage statistics (e.g., which game you opened, how many times you deposited) to diagnose performance issues and prioritise feature development. This data is anonymised and cannot identify you personally.
Account Security and Password Protection
We at sikat888 encrypt your password using industry-standard hashing (bcrypt with salt) and store it in a form that cannot be reversed. Our team members cannot view your password. If you forget your password, you request a reset via email; we send a secure, time-limited link that lets you set a new password. Two-factor authentication (2FA) is optional but recommended; if enabled, you enter a code sent to your registered phone number each time you log in from a new device.
Your account login history is logged and visible in account settings. If you see a login from an unfamiliar location or device, you can force all other sessions to log out immediately and contact our support team. We investigate all reported unauthorised access and can reset your account security settings within 24 hours.
Your Rights on sikat888
You have the right to access, correct, and delete your personal data. To request a copy of all data we hold about you, submit a formal request in account settings or contact our privacy team. We respond within 30 days. To update your email, phone, or address, visit account settings directly; changes take effect immediately for account communications but may take 24 hours to propagate to our payment processors.
If you request account closure, we delete your personal data (name, ID, address, selfie) within 90 days. Transaction records and login history are retained for 7 years to satisfy regulatory and tax requirements; this data is anonymised so it cannot be linked back to you. Your game and bet history is deleted within 30 days unless a dispute is pending.
Our sikat888 privacy team responds to all data-subject requests and disputes within 30 calendar days. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), response times may extend to 5 business days after the holiday ends.
Policy Changes and Contact
We may update this privacy policy to reflect changes in our data practices, legal requirements, or technology. Material changes are communicated to all account holders via email at least 14 days before taking effect. Continuing to use sikat888 after the change date means you accept the updated policy. If you disagree with changes, you may close your account and request deletion of your data.
For privacy questions, data requests, or to report a data breach, contact our privacy team via the help portal or email [email protected]. We acknowledge all requests within 2 business days and provide a substantive response within 30 days.